Outsource X

Leila May

Age

Industry Experience

 

 

 

Software Skills

 

 

 

 

Languages

22

SaaS – Sales & Support

Mobile Gaming – Omnichannel Technical Support

Travel & Tourism – CMS & Sales

Recruitment – Administration

MS Office

Slack

Zendesk

Hubspot

Monday.com

WordPress

English

Recruiter & Manager Notes

Leila reported to me directly on a peak period support campaign in the online gaming industry. She was absolutely phenomenal and I can recommend her for further campaigns or full time contracts. 

Although one of the younger members of my team, Leila has proven her consistency and persistence in outbound sales generation with an ability to recover from calls at a rapid pace. Would highly recommend further upskilling in terms of her software stack, for placement on bigger accounts.

Test results

All Agents are extensively tested and screened before making it to our database.  Once selected for an account, Agents will undergo even more testing and screening before they are placed with a client but here is a little overview of some of their skill tests.

Attention to detail
Data collation 86%
My Skill
Web Designer 50%
My Skill
Web Designer 50%
English C1 Language test
Grammar 90%
My Skill
Web Designer 50%
My Skill
Web Designer 50%
My Skill
Web Designer 50%
My Skill
Web Designer 50%
My Skill
Web Designer 50%

Voice Sample

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