Invoicing, data, payroll admin, order processing and the hundred small jobs that keep a business running. Handled by a dedicated South African team, so your people get back to the work you hired them for.
No obligation · 30 minutes · You leave with a plan
Agents work in your systems, follow your processes and report to your managers. Pick the tasks that eat your team’s week and hand them over.
We raise invoices, follow up on what is due and capture payments, with all card work running inside our PCI DSS scope.
Structured data entry, document processing, CRM hygiene and migrations, handled to your templates and your validation rules.
Timesheets, leave records, onboarding paperwork and payroll input prepared and checked before any of it reaches your payroll run.
Orders taken, checked and pushed through your system, with stock, delivery and exception queries handled the same day.
Daily and monthly reconciliations, supplier statements and management reports built in your format and ready when you open the file.
Bookings, tracking, carrier updates and proof of delivery kept current, so your customers and your warehouse both stay informed.
Diary management, inbox triage, travel booking and research, run by someone who learns how you like things done.
CV screening, interview scheduling, reference checks and candidate updates, keeping the pipeline moving while your recruiters interview.
You get a named team who learn your process properly, work in your own systems and report to your managers. The work leaves your team’s desk without leaving your control.
Running an admin function offshore comes down to who checks the work, how fast it turns around and who can see what. Here is how we set that up.
High value and high risk items get a second reviewer before they go out. Team leaders sample the rest daily and feed corrections straight back.
We agree turnaround times per task type and staff up for invoice runs, month-end and year-end, so the queue clears on the same schedule every month.
Agents work in your ERP, CRM and finance tools under named logins and the access levels you set. Your IT team keeps control of permissions.
Any work touching card data runs inside our PCI DSS scope at our Somerset West facility, with clean desk rules and controlled floor access.
Most clients start by handing over the one process that keeps slipping to next week, then add to it once they see the queue stay clear. Your team gets its week back and nothing lands late.
Take one service or combine several. Every role is filled from the same pool of 3,800 pre-screened people, working inside your systems and answering as your brand.
South African hours line up with the UK and overlap the US working day. Invoices go out, queries get answered and reconciliations land while your own finance team is still at its desk.
Invoicing, billing and payment capture sit inside our PCI DSS scope. Card data is handled at our Somerset West facility under controlled access, so your finance work and your compliance obligations stay aligned.
Our pre-screened pool holds 3,800 people, so an invoicing clerk, data capturer or payroll administrator is at a desk in about 14 days rather than after a three-month hiring round.
Churn at OX sits around 7%. The industry runs at 30 to 37%. In admin and finance work that gap shows up as process knowledge that compounds: the same people learn your invoice runs, your exceptions and your month-end rhythm, and get quicker and cleaner as they go. You are not retraining a new team on your systems every quarter, and someone always knows why your process has its quirks.
Pick the tasks and the volumes and you will get a monthly range for the team that would absorb them. Useful for an internal budget conversation, before you speak to us at all.
Anything rules-based and repeatable that runs in a system: invoicing and billing, data capture and processing, payroll admin, order processing, reconciliations and reporting, logistics coordination, virtual assistant work and recruitment support.
Yes. Your ERP, CRM and finance tools, under named logins with the access levels you set. Your IT team keeps control of permissions and can revoke them at any time.
High value and high risk items get a second reviewer before they go out, and team leaders sample the rest daily. Because our churn sits around 7%, the people doing your work get faster and cleaner the longer they do it.
Work touching card data runs inside our PCI DSS scope at our Somerset West facility, with clean desk rules and controlled floor access. Everything else follows the access controls and data handling rules you set.
Yes, and we plan for it. Turnaround times are agreed per task type and we staff up for invoice runs, month-end and year-end so the queue clears on the same schedule every month.
From one part-time administrator through to a full finance and data team. Transaction volume and how many separate processes you want covered matter more than your headcount. Show us the work and we will tell you what it takes.
Walk us through the process that keeps slipping and we will show you how we would take it over.
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